LL
Leon L
1 reviews | Active since Mar 2026
10 Mar 2026, 19:39
Wait time unacceptable
Found a message saying my mailbox will be closed down this morning and tried to contact Mweb Over one and a half hours this morning two hours this evening then another hour plus when got cut off This is very urgent but it seems when they get to number 2 they don’t move forwards
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Mweb's replyOfficial
11 Mar 2026, 09:37Hi Leon, thank you for your message and for sharing the challenges you’ve faced trying to reach support. We understand how stressful it must be to see messages about your mailbox being closed while spending so much time attempting to get assistance. We can see that you have already spoken with our technical support team and that they have provided assistance. To ensure everything is fully resolved, the team remains available to support you further and will work with you directly to address any outstanding issues. We appreciate your patience and understand the urgency of this matter, and we are committed to helping you get this fully sorted as quickly as possible. U^
Best regards,
Mweb's reply11 Mar 2026, 09:37
Official
Hi Leon, thank you for your message and for sharing the challenges you’ve faced trying to reach support. We understand how stressful it must be to see messages about your mailbox being closed while spending so much time attempting to get assistance. We can see that you have already spoken with our technical support team and that they have provided assistance. To ensure everything is fully resolved, the team remains available to support you further and will work with you directly to address any outstanding issues. We appreciate your patience and understand the urgency of this matter, and we are committed to helping you get this fully sorted as quickly as possible. U^
Best regards,