CD
Christiaan D

1 reviews | Active since Dec 2015

11 Nov 2024, 13:41

W Webb and telkom LTE

From the vest service to the worst service in 30 days. I have been struggling with my telkom LTE for nearly a month. As a reward i got a penalty for failing to pay a useless service and my account suspended, I've spend almost R600 on phone calls with no success to get my service running as it should or my account up and running, ive lost money on business that i couldnt complete and got penalties for late payments as we struggled to do internet payments. It takes you about 20 calls just to get someone to help u and then to let you hold until the line cuts and the whole struggle starts afresh. Wouldn't recommend them to anyone currently as its one use struggle and the app or website is totally useless to us as we didnt even have enough signal to lodge a complaint online.

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Replies (1)
CD
Christiaan D's update11 Nov 2024, 14:15
Reviewer Update
Update apparrently technical service cant repair our service as accounts dept suspended our account and accounts cant unsuspend my account if i dont pay for a service im not receiving and even with mweb in breach of contract for failure to provide a service as specified, i need to pay the penalty to cancel my services with them.