Very unprofessional and cause the biggest inconvenience.

I paid everything in full over a month ago for this service and I have just recently paid another R249 to have my service activated. I paid this amount on Monday last week on the 26th of May, and was told my service will be activated after 72 hours. Here I am approaching the next Monday and still no internet. I use this fibre to work and I have already gotten a written warning for being a no show at work due to my internet. This is very upsetting and each person I talk to at customer service has a different response every time and they dont have the same information. Really fed up! I just want my fibre activated.