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selvan G
1 reviews | Active since Aug 2011
09 May 2026, 07:21
Very poor
Very poor. No response to calls to report poor connection
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
11 May 2026, 08:57Hi Selvan,
Being unable to report a poor connection and struggling to reach support when the service is not performing as expected is deeply frustrating. When calls go unanswered and assistance feels out of reach, it can leave you feeling stuck and unsupported, especially when you are actively trying to get help. This is not the experience we want for our clients and are here to help.
Please send us a direct message on Hello Peter with a brief description of the issue you are experiencing, so we can review it and ensure it is directed to the appropriate technical team for follow‑up.
Your feedback regarding the difficulty accessing support will be shared with our Service Quality Team for review, as responsiveness and ease of access are critical to the service experience we aim to provide.
Kind regards,
Mweb Team
Being unable to report a poor connection and struggling to reach support when the service is not performing as expected is deeply frustrating. When calls go unanswered and assistance feels out of reach, it can leave you feeling stuck and unsupported, especially when you are actively trying to get help. This is not the experience we want for our clients and are here to help.
Please send us a direct message on Hello Peter with a brief description of the issue you are experiencing, so we can review it and ensure it is directed to the appropriate technical team for follow‑up.
Your feedback regarding the difficulty accessing support will be shared with our Service Quality Team for review, as responsiveness and ease of access are critical to the service experience we aim to provide.
Kind regards,
Mweb Team
Mweb's reply11 May 2026, 08:57
Official
Hi Selvan,
Being unable to report a poor connection and struggling to reach support when the service is not performing as expected is deeply frustrating. When calls go unanswered and assistance feels out of reach, it can leave you feeling stuck and unsupported, especially when you are actively trying to get help. This is not the experience we want for our clients and are here to help.
Please send us a direct message on Hello Peter with a brief description of the issue you are experiencing, so we can review it and ensure it is directed to the appropriate technical team for follow‑up.
Your feedback regarding the difficulty accessing support will be shared with our Service Quality Team for review, as responsiveness and ease of access are critical to the service experience we aim to provide.
Kind regards,
Mweb Team
Being unable to report a poor connection and struggling to reach support when the service is not performing as expected is deeply frustrating. When calls go unanswered and assistance feels out of reach, it can leave you feeling stuck and unsupported, especially when you are actively trying to get help. This is not the experience we want for our clients and are here to help.
Please send us a direct message on Hello Peter with a brief description of the issue you are experiencing, so we can review it and ensure it is directed to the appropriate technical team for follow‑up.
Your feedback regarding the difficulty accessing support will be shared with our Service Quality Team for review, as responsiveness and ease of access are critical to the service experience we aim to provide.
Kind regards,
Mweb Team