VERY DISSAPOINTED

I cannot believe that MWEB never answer their phones, whether it is a billing problem or a tech problem. They say press 1/2/or 3 that never works as it just cuts you off. I have searched on the web for an email address to try and contact them NOTHING !!!!! HOW DO I CONTACT MWEB????? I have been a client for over 10yrs.......but am now seriously looking to change. Would be great if someone would even give me a call after putting them on Hello Peter, but they obviously have enough clients and couldn't care about the old one's.