Very disappointing and unhelpful service.
<p>Have been waiting more than a week for a sim swop on a business package, pay way over R2000 per month for the last 9 years, the contract is with mweb cellular, and is part of 60 cell phones subscribed to VODACOM. I havent had an upgrade of handset since 2011!!! everyday I phone MWEB, i am told that the Sim Card has been despatched........ i am still waiting. my cell number is ********** </p>
Good day Werner
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
I received feedback that the sim card was delivered on the 15th December.
Kind regards
MWEB Client Services
Good day Werner
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please call us and provide an alternate contact number in order for us to assist you or a convenient time for us to contact you.
I received feedback that the sim card was delivered on the 15th December.
Kind regards
MWEB Client Services