Very bad service from Mweb

Very Displeased with MWEB and Evotel Service The sales department confirmed that fibre was available in my area and we placed an order with MWEB using Evotel as the provider. They charged the setup fee, and for TWO WEEKS I repeatedly asked when the installation would take place. After waiting, I was suddenly informed that the service is not available — despite their sales department showing Evotel fibre as available in my area. It is very disappointing that it took two weeks to discover this issue. Calls take a long time to be answered, and when I asked about alternative WiFi options, I received no response at all. This experience has left me extremely unhappy with the misleading information and poor communication. I will not be using their services again. -5 stars