1 reviews | Active since Jan 2018
Very bad service
App**** for a fibre contract. Service were activated, all very good till I informed them I do not have a ONT (Optical Network Terminal) so it is impossible to use the service. Many calls, queries and so forth later still no ONT. Nothing gets done. The **** Zyxel wifi modem that got supp**** not working either.
So connecting the toaster wont help to convert optics to data.
Good day nico-smith
Thank you for taking the time in raising your concerns.
As per your telephonic conversation with our customer service representative your query is under full investigation.
We will remain in contact with you until resolved.
Apologies for any inconvenience caused.
Regards
MWEB client services
Good day nico-smith
Thank you for taking the time in raising your concerns.
As per your telephonic conversation with our customer service representative your query is under full investigation.
We will remain in contact with you until resolved.
Apologies for any inconvenience caused.
Regards
MWEB client services