1 reviews | Active since Oct 2016

13 Oct 2016, 20:26

Very Bad serice

<p>I sign up to mweb talk and i got my voip number but no settings to set up my pbx. So I phoned Mweb to help me set up myy pbx. I got my setting and set my pbx up and all is well. I can make calls and s on but i cant receive any calls. So i got in contact with the suppliers of my pbx and we did some tests and we saw that there is no packet that is send to my pbx so I phoned Mweb again and the lady that is was talking to said that all is well but she will send the request to there specialist and they will get in contact with me. I am waiting for the last 3 days and no response. I need to get my pbx to work.</p>

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Replies (1)
Mweb
Mweb's reply14 Oct 2016, 11:19
Official

Good Day leon-saunders,

Thank you for taking the time to raise your concerns.

Our customer care representative has since been in contact with you.

A Technical Specialist call back has been scheduled for this morning and you should receive a call shortly.

Please let us know should you require any further feedback or assistance.

Kind regards
MWEB Client Services

Best regards,