Very bad experience i will never use mweb again

Hello Fatima,

We understand how disappointing it must be to have had a poor experience when reaching out for support. Long wait times can leave customers feeling unheard and frustrated, and this is certainly not the level of service we aim to provide. We appreciate you highlighting your interaction with Reevona and are pleased to hear that assistance was ultimately provided. At the same time, we acknowledge your concerns regarding the other interactions and the extended time spent waiting for assistance. Your feedback has been shared with our Service Quality Team for review and improvement so that we can identify opportunities to enhance the support experience for all customers.If there are still any outstanding issues requiring attention, please send us a direct message via Hello Peter confirming the email address linked to your account, and we'll be happy to take a closer look and assist further.

Kind regards,
Mweb Team