RW
Rupert W
1 reviews | Active since Jul 2022
02 Sept 2026, 08:34
Very bad
Two weeks of battling to get a date for our internet installation at mweb, sending picture on there whatsapp that we only have wireless system here, openserve came this morning and cat install anything because Mweb siad there is a fibre line, i paid for this upfront, now we dont have internet and i lost my money due the importance of there operator.
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Mweb's replyOfficial
02 Sept 2026, 09:18Hi Rupert,
We understand how frustrating this has been, especially after two weeks of trying to secure an installation date, paying upfront, and then having Openserve unable to proceed because the available infrastructure did not match what was expected. We’d like to look into this for you. Please send us a private message with the details linked to your order so we can investigate further.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after two weeks of trying to secure an installation date, paying upfront, and then having Openserve unable to proceed because the available infrastructure did not match what was expected. We’d like to look into this for you. Please send us a private message with the details linked to your order so we can investigate further.Kind regards,
The Mweb Team
Mweb's reply02 Sept 2026, 09:18
Official
Hi Rupert,
We understand how frustrating this has been, especially after two weeks of trying to secure an installation date, paying upfront, and then having Openserve unable to proceed because the available infrastructure did not match what was expected. We’d like to look into this for you. Please send us a private message with the details linked to your order so we can investigate further.Kind regards,
The Mweb Team
We understand how frustrating this has been, especially after two weeks of trying to secure an installation date, paying upfront, and then having Openserve unable to proceed because the available infrastructure did not match what was expected. We’d like to look into this for you. Please send us a private message with the details linked to your order so we can investigate further.Kind regards,
The Mweb Team