W
Welmie

1 reviews | Active since Sept 2026

01 Sept 2026, 16:50

Very bad

Very bad. I would like to cancel. I cannot carry on like this.

0
Replies (1)
Mweb
Mweb's reply01 Sept 2026, 17:05
Official
Hi Welmie,

We understand how frustrating it must be to reach the point where you feel you can no longer continue with the service. When you're trying to get connected and things are not going as expected, it can be an incredibly disappointing experience. This is certainly not how we want our customers to feel, nor is it the standard of service we strive to provide.We have requested that our Onboarding Team reach out to you directly to assist with getting your service up and running. The team will review the situation and provide the necessary support to help address the concerns you've raised.We remain committed to helping you get connected and ensuring that the appropriate team engages with you regarding the way forward. Should you require any further assistance, please feel free to continue engaging with us via Hello Peter and we will gladly assist.

Kind regards,
Mweb Team