JL
JACQUES L
1 reviews | Active since Mar 2026
25 May 2026, 09:26
Very angry mweb
And it's taking longer and I'm working from home and I'm not happy I'm waiting for services to be activated and I'm waiting forever really not happy how long do it take please sort this out today because I'm loosing my income at this point
Helpful (0)
Replies (4)0
Replies (4)
Mweb's replyOfficial
25 May 2026, 09:32Hello JACQUES We can see how this delay is impacting you, especially while working from home and depending on your connection for your income. That kind of wait is incredibly frustratingYour activation has already been escalated to the team handling Vumatel services, and we are actively pushing for urgent feedback on your caseWe have requested that this be prioritised today and that you provide a clear update on your activation status as soon as possible. The moment we receive feedback, it will be shared with you right awayWe understand how important it is to get you up and running, and this is being treated with urgencyThank you for being so patient with us.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,
Mweb's reply25 May 2026, 09:32
Official
Hello JACQUES We can see how this delay is impacting you, especially while working from home and depending on your connection for your income. That kind of wait is incredibly frustratingYour activation has already been escalated to the team handling Vumatel services, and we are actively pushing for urgent feedback on your caseWe have requested that this be prioritised today and that you provide a clear update on your activation status as soon as possible. The moment we receive feedback, it will be shared with you right awayWe understand how important it is to get you up and running, and this is being treated with urgencyThank you for being so patient with us.
Kind regards,
The Mweb Team
Kind regards,
The Mweb Team
Best regards,
JL
JACQUES L's updateReviewer Update
25 May 2026, 11:27I'm stil waiting really I can't wait one more week for this to be activated and is I call day don't answer the phone f reply on app
JL
JACQUES L's update25 May 2026, 11:27
Reviewer Update
I'm stil waiting really I can't wait one more week for this to be activated and is I call day don't answer the phone f reply on app
JL
JACQUES L's updateReviewer Update
25 May 2026, 11:28So please sort this out
JL
JACQUES L's update25 May 2026, 11:28
Reviewer Update
So please sort this out
Mweb's replyOfficial
25 May 2026, 11:45Hi Jacques,
We understand how difficult it is to remain without a working connection, especially when you rely on it daily and have already waited far longer than expected.
Please be assured that the team handling Vumatel activations is actively engaging on your case and continuing to push for priority attention. They have been asked to provide a clear and concrete update on your activation status as soon as possible, and the moment feedback is received, it will be shared with you directly.
Kind regards,
Mweb Team
We understand how difficult it is to remain without a working connection, especially when you rely on it daily and have already waited far longer than expected.
Please be assured that the team handling Vumatel activations is actively engaging on your case and continuing to push for priority attention. They have been asked to provide a clear and concrete update on your activation status as soon as possible, and the moment feedback is received, it will be shared with you directly.
Kind regards,
Mweb Team
Best regards,
Mweb's reply25 May 2026, 11:45
Official
Hi Jacques,
We understand how difficult it is to remain without a working connection, especially when you rely on it daily and have already waited far longer than expected.
Please be assured that the team handling Vumatel activations is actively engaging on your case and continuing to push for priority attention. They have been asked to provide a clear and concrete update on your activation status as soon as possible, and the moment feedback is received, it will be shared with you directly.
Kind regards,
Mweb Team
We understand how difficult it is to remain without a working connection, especially when you rely on it daily and have already waited far longer than expected.
Please be assured that the team handling Vumatel activations is actively engaging on your case and continuing to push for priority attention. They have been asked to provide a clear and concrete update on your activation status as soon as possible, and the moment feedback is received, it will be shared with you directly.
Kind regards,
Mweb Team
Best regards,