Utterly Disgusted MWEB!!!!

I am utterly disgusted in the service that I am receiving. Our company has been a clients with mweb for more than 10 years. We are currently sitting with any internet for 3 weeks on the 28th Sept 2020 – we cancelled our adsl line and ordered fibre line. On the 9th October 2020 – I contacted your team and discovered you guys cancelled the fibre line, order was then reinstated. Surely we do not need to wait another 2 weeks? spoken to 4 sales agents – taking down my number and said a consultant will contact me its 4pm now and no call as yet. I would like to speak to management as I am not getting through to anyone! Rather get told someone will contact me.

Unprofessional, who does business like this???