MO
Marnisha O
1 reviews | Active since May 2018
18 May 2018, 04:40
Utterly Disgusted
i am utterly disgusted by your service, as a first time customer of yours the amount of time i spent on the phone to get my things delivered is ridiculous! I have even been sworn out by the delivery people after simply asking if they could deliver it to my work , really unprofessional . Ive been given dates for when they will deliver, i then take off work and no one comes . As a single mother its hard for , because it money im loosing as well. You people really need to get a different delivery process because the one you have now is clearly not working. Very Irate !
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Mweb's replyOfficial
18 May 2018, 10:45Good Day Marnishao
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant persons to action.
The team dealing with ththis will be following up with the couriers and will remain in contact with you going forward.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply18 May 2018, 10:45
Official
Good Day Marnishao
Thank you for taking the time to raise this matter with us.
As discussed with our client service representative, this matter has now been addressed and escalated to the relevant persons to action.
The team dealing with ththis will be following up with the couriers and will remain in contact with you going forward.
Should you have any further queries, please do not hesitate to contact us.
Kind regards
MWEB Client Services
Best regards,