Utterly Disgusted!

On Thursday 29/01/15 I called to complain about the fact that I could not access a specific website and game and was told that you showed two concurrent sessions, both from my connected number. It was reset and I had to call again today for the same issue. <br> <br> I was referred to your gaming forums and told the only support available to me would be online. This is NOT a gaming issue, but a technical one and your technical staff is too freaking lazy to do their jobs. I asked to have this issue sent to an actual technician on Thursday and nothing was done as reported to me by the woman I spoke to today. It wasn't even noted. The staff of late have been surly and inefficient, seemingly they don't want their jobs any more? I want this issue fixed, because it is seriously starting to look like my account is being monitored and I'm being cut off when I most need to be online. I draw the line at paying mweb while I'm forced to use my telkom account instead. If you cannot fix this ****, please cancel my account. I'm tired of dealing with people who couldn't give a damn.