JT
Johan T

1 reviews | Active since Apr 2010

11 Dec 2023, 17:08

Utter poor service, stay away, rather use a service provider you can contact

Had to cancel 3 Fiber lines due to no support and service after several queries logged in a 2 month period. Lines were active for more than 2 years. Cancelled all 3 Lines via the Mweb app and paid double the next month at new service provider. I called Mweb to transfer the lines and they agreed it was on a month to month contract and I had paid the 1 month calendar notice. Now I am getting threatening letters from Lexmed (PTY LTD) their attorneys and they do not even respond with the communication sent to Mweb totaling up to 14 hours wasted of my time. Try to sue me I will sue you as well for my time wasted and business losses due to no service provided and evidence of all cancellations and communication without response from Mweb. Thanks for all the evidence on hellopeter as well since it seems I am not the only person experiencing this utter poor service.

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