Useless, Pathetic service!

@mweb your customer service is disgusting, you also claim to be very tech savvy by updating your customers via your digital platform which has no information or updates, which resulted in me having to call you for 2 weeks still with no resolution. I am still left with no fiber! I've spoken to so many of your consultants a few to name Jandre, Tracy, Khanyile, Sizwe. Its the first time in history that I heard that I will have to schedule a call for a manager (Waleed) to call me back, which take 24 to 48 hours, what type of customer service is this???? Is this a joke? Am I awaiting a call from the Mweb CEO??? I have been with you for a year and its clear that you don't appreciate me as a customer. If this can't be fixed today you have lost me as a loyal customer and I will move to another provider.