ML
Michael L

1 reviews | Active since Nov 2012

02 Feb 2015, 16:08

Useless or no service

Contacted MWeb via email about not being able to sign up for Mweb Talk. I tried the website, but it is so full of errors, that it is a complete waste of time.<br> <br> I sent the first email on Wed 28 Jan. Did not get a reply. Sent another email on Friday, and still no reply. Just the standard useless email about having received the email.<br> <br> MWeb has no clue about customer service. Communication and literacy of people working there is absolutely pathetic.

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Replies (1)
Mweb
Mweb's reply02 Feb 2015, 16:31
Official
Hello ZAF Mike,

Thank you for taking the time to raise your concerns.

We have tried unsuccessfully to contact you since this complaint was posted.

Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.

We will be in touch with you via email shortly.

Kind regards
MWEB Client Services