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KV
Karl V

1 reviews | Active since May 2023

12 May 2026, 14:54

Useless

Useless - cant get any service - no chat on their web site and holding on for 30min and still they sorry about the wait - what do you do to get service from mweb

0
Replies (5)
Mweb
Mweb's reply12 May 2026, 14:59
Official
Hi Karl,  We understand your frustration, especially after trying to get through on hold for so long without any progress. Not being able to reach support when you need help is understandably frustrating, and we’re sorry for the experience you’ve had so far.To assist you properly and get this resolved, please send us a direct message with your account details and a brief description of the issue. This will allow us to pick it up and ensure it’s routed to the correct team for urgent assistance.Kind regards,
The Mweb Team 
KV
Karl V's update12 May 2026, 15:16
Reviewer Update
been holding on the phone for 54 minutes how can you be so useless
KV
Karl V's update12 May 2026, 15:30
Reviewer Update
completely useless
KV
Karl V's update12 May 2026, 15:30
Reviewer Update
they have Ai response to your claim
Mweb
Mweb's reply12 May 2026, 16:09
Official
Hi Karl, to assist you properly and get this resolved, please send us a direct message with a brief description of the issue. This will allow us to pick it up and ensure it’s routed to the correct team for urgent assistance.Kind regards,
The Mweb Team