Urgent Complaint – WiFi Down for Over 2 Days with No Support-***9

service I’ve received over the past two days. My WiFi has been down for more than 48 hours, and despite multiple attempts to reach your technical support, I’ve had no success.

When calling your helpline, I’m asked to input an OTP that never arrives despite your agents confirming that my number is correct. I’ve also tried using your online chat support, but there has been absolutely no response.

At this point, I don’t know what more a customer is expected to do. It’s unacceptable to leave people without service and without any way of reporting or escalating the issue. Is the only solution to switch to another provider?