Upgraded to 10mb equals 0.30mb...

<p>I have been with Mweb since 2011 and about two years ago switched to mweb fully for physical line as well. Upgraded my line from 4mb to 10mb capped 2 months ago. I have not had more than a week of connectivity in the last two months. I am on the phone with Mweb every other day and each time they try their best to reassure me that they understand my plight and are putting all their effort into sorting out my problem but then I have to wait 7/8 working days for nothing to happen. I understand that Telkom doesnt make it easy but I have now been paying for a month of 10mb, downgraded to 6mb (apparently that was going to fix it) and over 1000 rand on data so I can use my phone as a wifi router. I really need the internet otherwise I can't work. I am always very happy with Mweb and with the service but this is rediculous. Its been 2 months and I have no more patience and no more money to keep buying data. Just help me and fix this. </p>