Upgrade to nothingness….

So when i called in to upgrade our cap and line-speed 3 days ago, it was supposed to be instant, that is what the sales lady told me, since then it has been a constant battle with the call centre to get info regarding why I cant access my online account and why our service is down. And the worst of all is that I cant even add data to our current package and apparently nobody can assist me with that.

Who knew that upgrading your line speed with MWEB means that you will be WITHOUT internet for however long it takes them to flip a damn switch !!!????

Absolutely PATHETIC !!!! Will not recommend MWEB to anybody.

Have a look at the following companies:

RAIN Level 7 Afrihost

There are other companies who actually care about their clients.