KB
Kelvin B
1 reviews | Active since Jan 2016
09 Feb 2016, 11:23
Unthrottle my line!
My usage for the past 30 days is below the fair usage cap but my line is still throttled!<br> <br> Seriously guys this needs to be fixed now.
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Mweb's replyOfficial
09 Feb 2016, 13:24Hello Kelvinbrian,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply09 Feb 2016, 13:24
Official
Hello Kelvinbrian,
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.
We now see this matter as closed from our side.
We apologise for the inconvenience you may have experienced and thank you for your feedback.
Kind regards
MWEB Client Services
Best regards,