JD
James D
1 reviews | Active since Aug 2015
12 Aug 2015, 13:55
Unsolicited mail cannot be stopped
I subscibe for e mail as [Email Removed] (Mweb).I traveled to Canada 5th July for one month. I opened my Inbox and was inundated with unsolicited mail (SPAM) 50 to 100 mails per day. I complained to Mweb on numerous occasions from Canada only to be told \we will deal with it"or \""escalate it\"" you should see a difference. Suffice to say nothing changed. On my return yesterday"
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Replies (1)Mweb's replyOfficial
12 Aug 2015, 16:47Hello Jim Duggan,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply12 Aug 2015, 16:47
Official
Hello Jim Duggan,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you require any further assistance.
Kind regards
MWEB Client Services
Best regards,
