Unsatisfied Customer

Hi, We've been using ZoomFibre until we was notified via email that we'll be moving to Mweb from last and I asked if any of this would an impact on our monthly payment and there was no response. Mweb can send statement via email but I can't send email to query because there's no email address only phone number so I can talk to the call center that won't give me a satisfactory answer as to why my account has increased so drastically. From paying R299 using ZoomFibre, last month on Mweb I paid R370 come March statement I have to pay R445 wow what a web of ******** and *****. Both ZoomFibre and Mweb are not doing any of us justice, ZoomFibre came under the pretence of being cheap and we thought we will be using them for years to come until their web of lies came to light. A friend who took the same package as me at ZoomFibre is paying R370 but I have to R445 to pay. I knew Mweb was a no good deal it didn't take them long to skyrocket the price. If ZoomFibre is no longer why are they still installing in my community to date, why the move from them to Mweb because I took ZoomFibre because it was affordable as they go door to door to promote and I did ask about the underlying or hidden agendas and they no hidden agendas. In South Africa big business can do what they want charge however they please and getaway with it. Mweb is a big business it should be having email address for customers not phone number only it shows they don't care and know what they are doing. I want my premium to be fixed payment can't jump every month. Sies MAAN