MT
MOLOKO T
1 reviews | Active since Aug 2026
24 Aug 2026, 19:55
Unsatisfactory and very POOR SERVICE
I have receiving bad service from mweb, they keep on disconnecting my wifi even when they is a payment and redo another contract with the sales team. On Friday I called in regard yo my wifi they said their reconneting me now their say I need to do another application it will be reconnected within 24-48hrs while I'm losing a lot of my cJzs I need to buy data.
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Mweb's replyOfficial
25 Aug 2026, 08:48Hi Moloko,
We understand how frustrating it must be to experience repeated disconnections and then be advised to complete another application, particularly when you’re relying on your connection for your work and are having to spend additional money on mobile data.We can see that you’ve since spoken with one of our consultants, who assisted you with the matter and provided guidance on the next steps. We hope the assistance provided has helped move things forward and provided some clarity around your reconnection.Kind regards,
The Mweb Team
We understand how frustrating it must be to experience repeated disconnections and then be advised to complete another application, particularly when you’re relying on your connection for your work and are having to spend additional money on mobile data.We can see that you’ve since spoken with one of our consultants, who assisted you with the matter and provided guidance on the next steps. We hope the assistance provided has helped move things forward and provided some clarity around your reconnection.Kind regards,
The Mweb Team
Mweb's reply25 Aug 2026, 08:48
Official
Hi Moloko,
We understand how frustrating it must be to experience repeated disconnections and then be advised to complete another application, particularly when you’re relying on your connection for your work and are having to spend additional money on mobile data.We can see that you’ve since spoken with one of our consultants, who assisted you with the matter and provided guidance on the next steps. We hope the assistance provided has helped move things forward and provided some clarity around your reconnection.Kind regards,
The Mweb Team
We understand how frustrating it must be to experience repeated disconnections and then be advised to complete another application, particularly when you’re relying on your connection for your work and are having to spend additional money on mobile data.We can see that you’ve since spoken with one of our consultants, who assisted you with the matter and provided guidance on the next steps. We hope the assistance provided has helped move things forward and provided some clarity around your reconnection.Kind regards,
The Mweb Team