VS
Vinesh S
1 reviews | Active since May 2013
18 Apr 2016, 17:50
Unreliable service
My modem which is faulty was supposed to be replaced - MWEB complains that there's no stock. Yes and i am paying monthly...and still no internet over the last few weeks. Please guys don't waste your time with MWEB. BUT if you are a new client a new modem will be sent to you whereas if you are existing...they don't care.<br> <br> I am cancelling and moving on.
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Mweb's replyOfficial
19 Apr 2016, 16:04Hello vinniesivbadhan,
Thank you for bringing this to our attention, we would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply19 Apr 2016, 16:04
Official
Hello vinniesivbadhan,
Thank you for bringing this to our attention, we would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed.
Please do not hesitate to contact us should you have any further queries.
Kind regards
MWEB Client Services
Best regards,