Unprofessional ****s

The worst customer service i have ever received in my entire life.

I would like Mweb to refund me all the money which I paid or you debited from account.

The reason for this is because over a period of 3 months you have failed to resolve my issue of zero internet from day one.

Your Technical Support team was not helpful , now MWEB has reached a conclusion that I must sign up a form to do a SIMSWAP and I must pay R250 for another sim even though the first one didn't work.

I am not in that business of donating money which I don't have, this request you want me to do doesn't make any business or logical sense. How do I pay for your faulty sim?

Therefore I ask you guys to refund all my money and cancel future debit because its two full months and I never received any service of what I signed up for.