Unprofessional service! DO NOT SUPPORT MWEB! THEY TAKE YOUR MONEY WITH NO SERVICE PROVIDED!

I have had the most unprofessional experience by Mweb as a new customer. From inception of my fibre installation there has been no updates to a call logged for no internet connectivity. I had called in several times and left 2 call backs on their system and not once has anyone picked up the phone to call me. However, when I do call in then I am caller number 1. Why is there no call backs in place that actually work?

I want to cancel my subscription as Mweb has billed me for the first month even though they are aware that I had never had internet connection in my flat. When asking for a refund to that, they move the goal post to another story.

Cannot cancel my subscription as Mweb is tying me to a contract that is non-operational! I will never recommend Mweb to anyone!