ZT
Zenaida T
1 reviews | Active since Sept 2012
02 Mar 2016, 18:50
Unprofessional salesperson
On 27/1/2016 I signed up with 24 month MWEB fibre package. <br> The conduct of the salesperson I dealt with has been consistently *********, dishonest and indicative of poor professional boundaries, ranging from being late for appointments to personal requests for monetary reimbur*****t whose restitution has been ignored.<br> If the conduct of its employees is indicative of the services MWEB offers I regret having tied myself to such a company for the ensuing 23 months and advise prospective customers against it.
Helpful (0)
Replies (1)0
Replies (1)Mweb's replyOfficial
03 Mar 2016, 12:07Hello crimsonlily,
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to investigate to contact you tomorrow at the agreed time.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to investigate to contact you tomorrow at the agreed time.
Kind regards
MWEB Client Services
Mweb's reply03 Mar 2016, 12:07
Official
Hello crimsonlily,
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to investigate to contact you tomorrow at the agreed time.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention, we appreciate you doing so.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your query has been escalated to the relevant department to investigate to contact you tomorrow at the agreed time.
Kind regards
MWEB Client Services
