UNHAPPY WITH MWEB.

I have called Sales and spoken to Andile. First time I called and started explaining he just switched me back to the automated message to confirm ID again! Went through the process and got back to Andile and as I was asking him why he just ended me call he just hung up the call. I am definitely not happy with Mweb service at the moment. 2 new sign ups and they cant be bothered. 1) We daughter ordered fibre - they delivered the modum about a month ago and she has heard nothing since. It is impossible to follow up. When you call they just end the call. 2) There is fibre currently being installed in my brothers road. I thought we would get a head start and discuss his options and get the modem. Andile however said there is no fibre (after explaining that they are busy laying the fibre today) and put the phone down.

Tried to get a contact for a head office for Mweb and you just get put through to the same call centre number.