CE
Christo E
1 reviews | Active since Oct 2017
09 Mar 2026, 09:36
UNHAPPY NEW MWEB CLIENT
I have opened an account with Mweb 7 days ago and have not had any response from them or vumatel when installation will take place. I have phoned Mweb which promised to escalate the matter and have not had any phone call from them to resolve the matter...if this is how they operate, then i dont want to know what the rest of their service is going to be like. I am very unhaply.
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Mweb's replyOfficial
09 Mar 2026, 10:25Hi Christo, thank you for sharing your feedback. We understand how frustrating it must be to wait for your installation without any updates. Please be assured that an escalation has been logged regarding your account, and a follow-up has been submitted to the relevant team to review and progress your installation. The team will reach out once there is an update. We appreciate your patience while this matter is being addressed. U^
Best regards,
Mweb's reply09 Mar 2026, 10:25
Official
Hi Christo, thank you for sharing your feedback. We understand how frustrating it must be to wait for your installation without any updates. Please be assured that an escalation has been logged regarding your account, and a follow-up has been submitted to the relevant team to review and progress your installation. The team will reach out once there is an update. We appreciate your patience while this matter is being addressed. U^
Best regards,