Unhappy

I previously had Fiber; I never had a problem with them. I moved houses, and unfortunately, the new area doesn't have fiber, but I could use LTE. The worst ever. MWEB suggested I should go to MTN, because Telkom is worse. From the day I had this service, I had internet for 12 days only; the other times it went off. I've spend R 500.00 on airtime and still couldn't get through to them, and if you are eventually no1 for forty minutes, you get cut off. I've been trying since the 1st of August to cancel this *******, I went over to another internet provider because I cannot carry on like this. The router stopped working on 25 July; they tried sending a new one to the old address where I moved from. They do not know what they are doing, I don't have any internet from them, but they will charge you. I don't want their *******, they must come and fetch the broken one at the correct address.