Unhappy client

<p>My Telkom line was cutoff on the 07 February 2017 through contractors digging conute lines. Due to the fact that my Telkom line was cut off my Mweb service was unavaileble from mention date. I feel that it is still Mwebs responsibility to sort out the service from Telkom. I phoned Mweb And they told me I cant cancel my contract due to the fact that they still providing their service. I feel that I pay for a service through Mweb and Telkom is your Adsl provider. So without Telkom you dont have a business. So how do you expect me the client of Mweb to pay for a service not receiving through Telkom lines. My ref nr is MWB ********** . On the 08/02/17 I received a sms saying that a Telkom Technician is on its way. On the 02/03/17 I received another sms saying [ a Telkom technician to be dispatched as soon as possible Regards Mweb]. STILL NO LUCK.</p>