unhappy

I did go pay my billi by net bank when I got tr the lady takes me out side tells me to make the deposit by the atm I do so I put my acc number as ref I deposit R450. And no salp comes out so the lady say that the deposit wil show on ur side the next day and this was now on turday I call in yesterday to find out if u got my payment n u guys did say no and that I should go back to the bank and ask for a proof and email it to u so I got back to the bank n I tell tem when I did make the deposit by the atm the atm did run out of paper so now I need proof I did talk to the same lady who helped me by the atm and she did say that tr is no way I can get a proof so I ask to talk to. The Manager. And the manager tells me the same ting and that I should talk to mweb cz it's out of Tey hands now. Wat do I do now cz I cant lose tags much money and tr is no point in me Re depositing ang a R450 cz ten I lose the 450 I already did deposit and I'm not gonna do that plz help I was by net bank 4 times already and I'm not going back cz net bank is far form me it's more ten R150 with the cab cz it's so far and I can't stand so much money to go up and down noting