1 reviews | Active since Jan 2014

07 Oct 2015, 14:10

Uncapped ADSL is not Uncapped

Dont be fooled when Mweb offers an uncapped adsl package - it is a trick to fool the customer thinking you get uncapped ADSL. If I knew this I would have stayed with Telkom. Only when you start Querying your slow internet speed that they will tell you you have reach your limit. What a shame to mislead the public to get customers and the driving them away with the fine print.

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Replies (1)
Mweb
Mweb's reply07 Oct 2015, 17:02
Official
Hello Redrum338,

Your concerns have been escalated and heard, however we would like to reiterate that we have explained the series of events to you.

We now see this matter as closed from our side.

We apologise for the inconvenience you may have experienced and thank you for your feedback.

Kind regards
MWEB Client Services

Best regards,