1 reviews | Active since Sept 2010
Unbelievably bad service
I don’t think there is a more ***********, uncaring company than the unbelievably bad service from Mweb. And to compound the bad service add Vodacom to the mix. I phoned the call centre on Tuesday morning to inform them that my internet (a Vodacom package offered by Mweb) is down. This was logged on Tuesday 28 February. Today is Sunday 5 March and I still have nothing. I was forced to use a ****le and to buy R200 worth of data just to get send work to my clients. My contract is R600 per month so now it is a R1000 if I add the forced purchase of extra data. This ******** behaviour from Mweb is a definite breach of contract. I vow to change to a genuine service provider once this contract has expired. I actually have no words for this shoddy, shoddy way a huge corporate treats their clients. I have been a client for about 30 plus years.
