SM
Sean M

1 reviews | Active since Sept 2012

09 Sept 2020, 09:17

Unbelievable ******ion by Mweb

Completely ridiculous service and borderline ******ion. I had signed up for a LTE package from Mweb, a month-to-month contract at R200 per month. After a few months I called and cancelled the LTE package. I hear nothing from mweb for months until I receive an sms " You are being handed over to the credit-bureau" Upon calling mweb they state I owe them 3 months worth of payments... How? I cancelled months before their listed cancellation date and all of a sudden I owe them more monet?

I know times are tough with COVID-19 but ******ing consumers is not the way to go.

The lady I spoke to: Val in the accounts department was not helpful at all. She refused to explain anything, refused to expand on the issue just stating I owe R600. What pathetic service.

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