1 reviews | Active since Dec 2011
Unbearably slow internet!
<p>Guys I'm gonna give you one last chance to solve this connection issue before moving to another ISP. </p> <p> </p> <p>Im getting a constant download speed of 0.2 Mbps on my line. I cant get anything done. Oh and please stop blaming Telkom, sort it out!</p>
Good day kyleraman
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care representative, this matter has been address and will be investigated.
We will arrange a call back for you with a specialist, to do further testing and work with you towards a resolution on this matter.
We will continue to remain in touch with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,
Good day kyleraman
Thank you for taking the time to bring this matter to our attention.
As discussed with our customer care representative, this matter has been address and will be investigated.
We will arrange a call back for you with a specialist, to do further testing and work with you towards a resolution on this matter.
We will continue to remain in touch with you until it is resolved.
Kind regards
MWEB Client Services
Best regards,
Good Day Kyle,
Thank you for allowing us the opportunity to address the matter with you.
Our Technical Specialist team has since been in contact with you.
The speeds obtained via the cable connection are par for the 1Mbps package, as discussed with our Technical team.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,
Good Day Kyle,
Thank you for allowing us the opportunity to address the matter with you.
Our Technical Specialist team has since been in contact with you.
The speeds obtained via the cable connection are par for the 1Mbps package, as discussed with our Technical team.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,