Unacceptable service and attitude

We’ve been having issues with mweb internet for over 6 months m. The call center agents were impatient and unhelpful. So we moved to fiber and from the first day it was installed it didn’t work. We called immediately and they said we had to pay for a technician to come look at the problem. They said it could take anything from 3-6 days to resolve the issue. We run a business and we don’t have internet. Unacceptable and I won’t be continuing with this company.