Mk
Margaretha kallie.b
1 reviews | Active since Aug 2026
27 Aug 2026, 09:10
Unable to get hold of them and when we actually did, just empty promises
Unable to get hold of them and when we actually did, just empty promises. No positive reaction to repair a broken fibre line for nearly 2 weeks now
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Replies (1)
Mweb's replyOfficial
27 Aug 2026, 09:29Hello Margaretha
We understand how frustrating it is to have a damaged fibre line without a clear resolution, especially after nearly two weeks of waiting. We want to help move this forward. Please send us your line fault reference number via private message so we can follow up with the relevant teams and assist with the next steps.
Kind regards,
The Mweb Team
We understand how frustrating it is to have a damaged fibre line without a clear resolution, especially after nearly two weeks of waiting. We want to help move this forward. Please send us your line fault reference number via private message so we can follow up with the relevant teams and assist with the next steps.
Kind regards,
The Mweb Team
Mweb's reply27 Aug 2026, 09:29
Official
Hello Margaretha
We understand how frustrating it is to have a damaged fibre line without a clear resolution, especially after nearly two weeks of waiting. We want to help move this forward. Please send us your line fault reference number via private message so we can follow up with the relevant teams and assist with the next steps.
Kind regards,
The Mweb Team
We understand how frustrating it is to have a damaged fibre line without a clear resolution, especially after nearly two weeks of waiting. We want to help move this forward. Please send us your line fault reference number via private message so we can follow up with the relevant teams and assist with the next steps.
Kind regards,
The Mweb Team