Item: Mweb
Rating: 1
Author: Ivan R

IR

Ivan R's updateReviewer Update

16 Nov 2023, 17:35

So this is for everybody to know, Mweb's response after this was not a phone call or even an attempt to fix anything they simply suspended my account, even though it is paid up in full until the end of the month and even though the contract states that they also have to give 30 days notice. But not only do they do that they still deduct for december even though they cancelled all my services and suspended them from the 13th. This is not only a *****ulant company they are ******* aswell and their staff is spitefull and truly stupid they do not have a clue how to do their jobs. Support does not exist at all as you can see right here. They did not even try to contact me, just stole more of my money, but now without offering any service at all. Do not under any curcimstances join this company you will definately regret it and even if they do nothing they will continue to ***** from you. MWEB is truly the worst company in SA even worse than eskom.

IR

Ivan R's update16 Nov 2023, 17:35

Reviewer Update

So this is for everybody to know, Mweb's response after this was not a phone call or even an attempt to fix anything they simply suspended my account, even though it is paid up in full until the end of the month and even though the contract states that they also have to give 30 days notice. But not only do they do that they still deduct for december even though they cancelled all my services and suspended them from the 13th. This is not only a *****ulant company they are ******* aswell and their staff is spitefull and truly stupid they do not have a clue how to do their jobs. Support does not exist at all as you can see right here. They did not even try to contact me, just stole more of my money, but now without offering any service at all. Do not under any curcimstances join this company you will definately regret it and even if they do nothing they will continue to ***** from you. MWEB is truly the worst company in SA even worse than eskom.

IR

Ivan R's updateReviewer Update

17 Nov 2023, 10:06

Another update, I can now not get internet anywhere cause MWEB is not releasing my line. The refuse to reconnect my internet and refuse to release my line but expect me to pay, actually no it is already paid. How can a company be so openly *****ulant and there is nobody that can do anything about it. This must be agaist the law somehow. They are effectively *****ing from me now, refusing to give me what I paid for, refusing to stop taking my money out of my bank account, and blocking me from leaving. How is it possible that nobody can help me. Please someone give me some advice. These ppl are really crimanals not a ISP.

IR

Ivan R's update17 Nov 2023, 10:06

Reviewer Update

Another update, I can now not get internet anywhere cause MWEB is not releasing my line. The refuse to reconnect my internet and refuse to release my line but expect me to pay, actually no it is already paid. How can a company be so openly *****ulant and there is nobody that can do anything about it. This must be agaist the law somehow. They are effectively *****ing from me now, refusing to give me what I paid for, refusing to stop taking my money out of my bank account, and blocking me from leaving. How is it possible that nobody can help me. Please someone give me some advice. These ppl are really crimanals not a ISP.

IR

Ivan R's updateReviewer Update

20 Nov 2023, 08:52

It has been 'n week now my line is still blocked. Still no internet, still no refund, not even a reply. This is really the worst company in South Africa. They are even worse than eskom

IR

Ivan R's update20 Nov 2023, 08:52

Reviewer Update

It has been 'n week now my line is still blocked. Still no internet, still no refund, not even a reply. This is really the worst company in South Africa. They are even worse than eskom

*****ulant company that refuses to cancel service