1 reviews | Active since Jul 2011
Two weeks of issues, I am done.
I have been a client with Mweb since 2009, and I was always satisfied with their service. Something went wrong, we got notice about it before having to phone in, and were even given estimates of repairs. Now, it has taken just little over 2 weeks for Mweb to chase me away as a customer. Rude staff. Problems that do not get solved, and nobody has a clue what is going on. I get referred from one person to the next, and nothing gets solved, on the contrary, my line got even worse. So I am cancelling my package, and moving to another provider. Your service is shoddy, second rate at best, and your technical staff only have two suggestions ever, restart the router, or upgrade to a better package. That is utter hogwash. Cheers Mweb. I am done with you throwing me the middle finger.
Good day Chris3689
Thank you for taking the time in raising your concerns.
Our retentions team spoke with the account holder. For any further details on the matter please consult with the account holder.
Kind regards
MWEB Client Services
Good day Chris3689
Thank you for taking the time in raising your concerns.
Our retentions team spoke with the account holder. For any further details on the matter please consult with the account holder.
Kind regards
MWEB Client Services
