Trying to reconnect for 3 weeks

Hi Eduard,  thank you for bringing this matter to our attention. We understand your concern regarding the disconnection of your service and the extended period taken to restore connectivity. Our records indicate that your service has since been successfully activated. We recognise your concern around the disconnection occurring without your consent and the impact this has had on your experience. Should you still require any further assistance or clarity, please feel free to reach out. Kind regards,
The Mweb Team