AA
Alan A
1 reviews | Active since May 2026
07 May 2026, 12:38
Trying to get hold of mweb is the biggest pain in the ass
Trying to get hold of mweb is the biggest pain in the ass. I can only work on WhatsApp. Trying to close my account and no one helps. It’s absolutely pathetic
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Replies (1)
Mweb's replyOfficial
07 May 2026, 12:50Hi Alan,
We understand how exhausting and upsetting it is to struggle to reach support, especially when WhatsApp is the only channel available to you and you’re trying to cancel your account without getting the help you need. Feeling blocked and unheard when you’re asking for a straightforward request to be handled is understandably frustrating.
We’d like to assist and help move this forward. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can make the necessary arrangements with the Cancellations Team to assist you with the account closure process.
Kind regards,
Mweb Team
We understand how exhausting and upsetting it is to struggle to reach support, especially when WhatsApp is the only channel available to you and you’re trying to cancel your account without getting the help you need. Feeling blocked and unheard when you’re asking for a straightforward request to be handled is understandably frustrating.
We’d like to assist and help move this forward. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can make the necessary arrangements with the Cancellations Team to assist you with the account closure process.
Kind regards,
Mweb Team
Mweb's reply07 May 2026, 12:50
Official
Hi Alan,
We understand how exhausting and upsetting it is to struggle to reach support, especially when WhatsApp is the only channel available to you and you’re trying to cancel your account without getting the help you need. Feeling blocked and unheard when you’re asking for a straightforward request to be handled is understandably frustrating.
We’d like to assist and help move this forward. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can make the necessary arrangements with the Cancellations Team to assist you with the account closure process.
Kind regards,
Mweb Team
We understand how exhausting and upsetting it is to struggle to reach support, especially when WhatsApp is the only channel available to you and you’re trying to cancel your account without getting the help you need. Feeling blocked and unheard when you’re asking for a straightforward request to be handled is understandably frustrating.
We’d like to assist and help move this forward. Please send us a direct message on Hello Peter with the email address and cellphone number linked to the account, so we can make the necessary arrangements with the Cancellations Team to assist you with the account closure process.
Kind regards,
Mweb Team