cS
cheryl S
1 reviews | Active since Apr 2014
03 Sept 2026, 16:08
Trying to contact you is a nightmare
Trying to contact you is a nightmare. Please try and improve on that service. Other than that I have had no issues with your service
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Replies (1)
Mweb's replyOfficial
03 Sept 2026, 16:16Hi Cheryl,
Thank you for sharing your honest feedback. We’re pleased to hear that your actual service has been reliable and that you haven’t experienced any issues with your connection. At the same time, we recognise that difficulty getting through to support can take away from an otherwise positive experience, and your feedback highlights an area where we need to do better.We’ll keep working to make reaching our support team easier and more responsive, so getting assistance is as dependable as the service itself.
Manage your account, updates, and support in one simple place with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Thank you for sharing your honest feedback. We’re pleased to hear that your actual service has been reliable and that you haven’t experienced any issues with your connection. At the same time, we recognise that difficulty getting through to support can take away from an otherwise positive experience, and your feedback highlights an area where we need to do better.We’ll keep working to make reaching our support team easier and more responsive, so getting assistance is as dependable as the service itself.
Manage your account, updates, and support in one simple place with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Mweb's reply03 Sept 2026, 16:16
Official
Hi Cheryl,
Thank you for sharing your honest feedback. We’re pleased to hear that your actual service has been reliable and that you haven’t experienced any issues with your connection. At the same time, we recognise that difficulty getting through to support can take away from an otherwise positive experience, and your feedback highlights an area where we need to do better.We’ll keep working to make reaching our support team easier and more responsive, so getting assistance is as dependable as the service itself.
Manage your account, updates, and support in one simple place with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team
Thank you for sharing your honest feedback. We’re pleased to hear that your actual service has been reliable and that you haven’t experienced any issues with your connection. At the same time, we recognise that difficulty getting through to support can take away from an otherwise positive experience, and your feedback highlights an area where we need to do better.We’ll keep working to make reaching our support team easier and more responsive, so getting assistance is as dependable as the service itself.
Manage your account, updates, and support in one simple place with the Mweb app Getting Started with the Mweb App (v2.1.15)
Kind regards,
Mweb Team