1 reviews | Active since Sept 2013
Truly terrible service in general.
Mweb has frustrated me to no end for the past few months and enough is enough.<br> <br> The amount of times I've had to call the technical support number to fix issues that I shouldn't be having in the first place is just abysmal. Firstly for the past 2 or 3 months the internet was absolutely horrible, to the point of constantly getting download speeds that maxed out at about 15-20kb on a 1mb line (I was well below the throttling limit which was confirmed by the tech support guy I spoke to). Now once again I'm experiencing more issues where this time only yesterday the internet was working decently until another pc in the house was turned on and what followed was the router reset constantly (every 2-5 minutes). I initially thought it may have been an IP conflict of some sort but after we phoned mweb the problem vanished. Now the very next day the same issue is present once again and here I sit. <br> <br> Honestly between the horribly unstable dl speeds and constant need to phone Mweb tech support for assistance with problems I've never had to deal with when I was with previous ISPs. I would not reccomend Mweb as an ISP to anyone.
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
We have tried unsuccessfully to contact you since this complaint was posted.
Our calls remain unanswered, please provide us with an alternate contact number in order for us to assist you.
Kind regards
MWEB Client Services
