1 reviews | Active since Oct 2015
True Asset to the Mweb Team
Whilst waiting for my adsl line to be installed and not getting very useful feedback from THAT service provider I emailed an Mweb consultant to find out about their packages. By Monday I had received a call and an email with all the details I need.<br> <br> Once my line was set up I contact Noyise Sokweba who immediately set to work ensuring I was aware of all current promotions, line speed, charges, changes etc. Each email I sent was patiently and properly answered with ALL my question being honestly answered regardless of good or bad.<br> <br> Once the account was activated we contacted the Call Centre and I had the privilege of speaking to the most helpful and friendly lady by the name of Nelly (apologies I did not get her surname). Nelly had us up and running in minutes and never once made me feel stupid for the questions I asked. Nelly had the patience of a Saint.<br> <br> I have read many complaints however if this is the way I have started out my \relationship\" with MWeb I am more than happy. Like they say first impressions.<br> <br> Well done Noyise and Nelly Mweb can truely consider you an asset to the company.<br> <br> Regards<br> Leigh"
Thank you very much for taking the time to provide us your positive feedback.
We really appreciate it and do take pride in our service.
The feedback has been escalated to the relevant management team, in order for the consultants to receive the plaudits they deserve.
Please do not hesitate to contact us should you require any assistance.
Welcome to MWEB.
Kind regards
MWEB Client Services
Thank you very much for taking the time to provide us your positive feedback.
We really appreciate it and do take pride in our service.
The feedback has been escalated to the relevant management team, in order for the consultants to receive the plaudits they deserve.
Please do not hesitate to contact us should you require any assistance.
Welcome to MWEB.
Kind regards
MWEB Client Services
