Transfer of ADSL line without premission

<p>Last month I noticed my monthly billing had increased. Although I have a signed contract for a fixed amount for my uncapped adsl. </p> <p>It was confirmed that they had transferred my line from Telkom WITHOUT me requesting it or my permission. </p> <p>After a long battle, it was transferred back to telkom like it should've been. </p> <p>Niw my internet has been without connection for 24 hrs. We are nearing 36 hours and the weekend is upon us. The line is lying in an inactive pool with Telkom. It is noe MY duty and inconvenience to get the line active and transferred into the correct pool. I am LIVID!! </p> <p>You are a serious let down Mweb. The calls and qeues I have had to wait in for someone to answer my call. To no avail as I cannot hold the hold day. Now I need to log a call with telkom and wait for a technician. </p> <p>I am disgusted by you! </p>